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Terms & Conditions

Complete satisfaction or your money back!


PaymentDelivery



You can pay in two ways

1:Credit card, with Visa and Mastercard!



2:Pay securely with a PayPal balance, credit card, or bank account.
The recipient gets the money without seeing your credit card or bank account number.
Sellers or recipients can withdraw funds from a PayPal account to a bank account or credit card.



We sell many different brands. If you find anything you want, but dont exist in our range, we can usually order it in for you. Keep in mind that it may take a few days longer to receive ordering goods.



Customer Service:
If you have any questions, you are most welcome to contact us at
+4631-80 22 10 or info@kyssjohanna.com

Personal details:
Personal data are handled confidentially and used only to send the orders.
E-mail addresses are used only to our own newsletters, but only if the customer has approved of it.
Information will not be passed on to any third party.
Delivery time abroad may vary due to custom duties but it usually takes about 2-7 days.
In summer, delivery times can be a bit delayed.

Duties:
If you live outside EU we are not responsible for any customs fees or other costs
that may occure.
CUSTOMERS OUTSIDE EU
For customers outside EU, please note that
we put an invoice of your order outside your parcel. We do not put "gift"
on the parcel due to conditions companies must follow to send goods legally.


Transport damage:
Transportation Damage should be mailed to us immediately after the goods are delivered, info@kyssjohanna.se

Attention!
Always Email or call us before you return your item.
info@kyssjohanna.se / 004631-802210

If you have never purchased from us before and you're not sure about something, do not hesitate to get in touch! We would be happy to help you! We attach great value to our customers and therefore puts down "the extra mile" to ensure that just you should be happy!


Ordering:
Orders are binding and you must be over 18 years for ordering or have permission from parent or guardian. All prices include VAT.


Minimum Order:
150 SEK

Open purchase


Open purchase:
Every customer abroad has open purchase in 20 days from the time you have received your order.
Product / goods must be returned in the original packaging. The buyer must pay shipping charges on returns.
Open purchase in 20 days even on sale goods.

For all returns there will be a small charge to cover up our shipping costs.


Send your returns to;

KCH Fashion AB
Box 7212
402 34 Gothenburg
Sweden



International shipping

We ship worldwide!
Please contact us for more information about shipping to your country!
info@kyssjohanna.se
Shipping costs may vary due to custom duties.

Kyss Johanna
Övre djupedalsgatan 4
413 07 Gothenburg
Sweden



Click here for maps.



Care tips:
If you want your jewelry to last longer, you should avoid watersports. Do not bathe / shower with your jewelry. This is especially important if your jewelry is gold plated.
Jewelry stays nice longer if you avoid to work out with them because you sweat. The sweat is releasing salts which shortens the life of your jewelry.
Please keep your jewelry in a box when you're not using it. All our jewelry comes in an acid free tissue paper. It is perfect to keep the jewelry in the tissue when you're not using them. Use a polishing cloth / miracle cloth for polishing up your jewelry regularly.
Email us if you want more tips.

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